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Junior Customer Support Executive
TEKNIKA SOLUTIONS · Trivandrum, Thiruvananthapuram, Kerala, India
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Role Description The Junior Customer Support Executive is a full-time, on-site role based in Trivandrum. This role involves responding to customer inquiries via phone, email, and online channels, providing timely and accurate information about Teknika Solutions’ products and services. The executive will assist in resolving technical and non-technical issues, escalate complex cases to the appropriate teams, and follow up to ensure resolution and customer satisfaction. Daily tasks include documen…