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Ecommerce Head (from Myntra/ Flipkart/ Nyka)

Mindtel · India

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About the Opportunity A fast-scaling tech-focused retail and e-commerce platform in India, we’re building next-gen digital shopping experiences that blend AI-driven personalization, supply chain agility, and omnichannel engagement. Backed by venture capital and scaling aggressively across urban and tier-2/3 markets, we’re looking for a battle-tested Ecommerce Head to lead our digital revenue engine — driving GMV, conversion, retention, and category growth with data-led strategies and customer-obsessed execution. Role & Responsibilities

  • Own end-to-end P&L for the e-commerce business — from acquisition and conversion to retention and CLTV optimization.
  • Design and execute growth plays across paid channels (Meta, Google, Programmatic), organic (SEO/Content), and partnerships (marketplaces, influencer collabs).
  • Lead cross-functional teams — product, merchandising, supply chain, and tech — to launch high-impact campaigns, new categories, and personalization initiatives.
  • Build real-time dashboards and predictive models to monitor KPIs (AOV, CAC, ROAS, LTV:CAC, churn) and optimize marketing spend dynamically.
  • Partner with CX and logistics to reduce cart abandonment and improve delivery experience — directly impacting NPS and repeat purchase rates.
  • Recruit, mentor, and scale a high-performance ecommerce team — including analysts, channel managers, and campaign leads. Skills & Qualifications Must-Have
  • Google Analytics 4
  • Meta Ads Manager
  • Google Ads
  • Shopify Plus / Magento / WooCommerce
  • CRM platforms (Klaviyo, Salesforce Marketing Cloud)
  • A/B testing tools (Optimizely, VWO)
  • SQL for campaign analysis
  • Tableau / Power BI Preferred
  • Experience at Myntra, Flipkart, Nykaa, or similar high-volume D2C/Marketplace
  • Knowledge of PLM or OMS systems
  • Working with GenAI for product discovery or dynamic pricing Benefits & Culture Highlights
  • Equity stake in a Series-A startup with rapid growth trajectory
  • Flexible PTO + wellness stipend + annual learning budget
  • Work alongside ex-Myntra/Flipkart leaders in a flat, high-agency culture