Supervisory Program Management Specialist

Summary This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia. This announcement will close at 11:59 PM, on the day that 100 applications have been received or the closing date of the announcement, whichever comes first. Duties

What You'll Be Doing Day to Day

As a Supervisory Program Management Specialist, you will use your knowledge and experience to optimize business results and customer experience by: Formulating and implementing program evaluation techniques and methodologies to perform and direct a wide variety of studies and projects related to programs and policies. Providing oversight of day-to-day staff and operations of extremely broad, multifaceted programs that have significant impact on the mission of the Department of Health and Human Services (DHHS). Advising leadership on policy, operations, and procedures, and recommending programmatic changes to meet requirements and program priorities. Qualifications

What We Are Looking for

Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-13 grade level in the Federal service performing ALL of the following: Directing complex program evaluations, studies, or analyses to assess program effectiveness, identify operational issues, and recommend improvements to senior leadership. Leading or supervising staff responsible for program operations, including establishing priorities, assigning and reviewing work, evaluating performance, developing employees, resolving operational issues, and improving the quality and effectiveness of program operations. Providing expert advice to senior leadership on complex program policies, operations, and procedures, and recommending programmatic changes to improve organizational effectiveness and meet mission priorities. Documenting experience:

In Describing Your

EXPERIENCE,

Please Be Clear and Specific. We Will Not Make Assumptions

Regarding Your Experience.

Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website