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Application Support Analyst
Hunarstreet Technologies Pvt Ltd · India
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Skills and Qualifications Required
- Bachelor's or Master's degree in Information Technology, Computer Science, or a related analytical discipline.
- 3–5+ years of experience in application support, software support, or business systems support roles.
- Hands-on experience supporting NetSuite is mandatory.
- Experience with NSAR, including access management and governance processes, is highly preferred.
- Strong customer service, stakeholder management, and relationship-building skills.
- Willingness to work in US business hours and support a 24x7 operational environment when required.
- Proficiency in Microsoft Office applications, including Excel, PowerPoint, Teams, Outlook, and Word.
- Advanced to expert-level proficiency in Microsoft Excel, including data analysis and reporting.
- Strong analytical, troubleshooting, and problem-solving capabilities.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Excellent verbal and written communication skills, with the ability to independently engage and support US-based stakeholders.
- Ability to work both independently and collaboratively within cross-functional teams.
- Demonstrated ability and eagerness to learn and support new business applications such as CaseLocker, Ragic, Salesforce, and DocuSign.
- Exposure to Salesforce, Ragic, CaseLocker, and DocuSign is considered an advantage.
- Familiarity with AI tools such as Microsoft Copilot or similar platforms for productivity, automation, and operational efficiency is preferred. Skills:- Netsuite and NetSuite Accounts Reconciliation