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Service Coordinator
Hennig · Machesney Park, IL
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Description Essential Duties & Responsibilities:
- Entering per diem on a weekly basis.
- Entering and tracking employee hours.
- Job site cost tracking.
- Creating quotes and sales orders.
- Creating S.O.P for the service teams.
- Assisting with scheduling sites.
- Booking hotel, flights, and cars for service trips.
- Importing service documents into system.
- Assisting with job site coordination.
- Coordinating Shipments to sites.
- Reporting to customers status of open/closed issues.
- Coordinate to ensure pricing, procurement and delivery of equipment, materials, and services. Requirements Education: Four yr. degree preferred or 5 yrs. related manufacturing experience. Training: On the job training Skills: Proficient in Excel, PDF'S, Word, and Windows is desirable.
- Strong organizational skills, and proficient with verbal and written communications.
- Experience: ISO 9001:2000 Quality Standard, Procedures & Work Instructions, Performance goals and objectives, Continuous Improvement Initiatives.
- Working Conditions: Limited exposure to moving equipment, fumes, dust, cleaning solvents, and oils.