Apply with hirly
Lead - Loyalty
Air India Express · India
Upload your resume to see how well you match this job — free, in seconds, no account needed.
Your resume is used only to score it against this job. If you don't create an account, it is deleted within 24 hours.
About the Role Air India Express is looking for a dynamic and commercially driven professional to lead loyalty programs, customer lifecycle initiatives, and AI-enabled marketing solutions. The role will drive member acquisition, engagement, retention, personalization, and partner-led revenue growth while enhancing the overall customer experience. Key Responsibilities Manage and optimize loyalty programs, including Maharaja Club and Tata NeuPass integrations. Drive customer lifecycle campaigns a…