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Training Specialist
Allinc · Hamden, Connecticut
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Job Summary Aspire is seeking a Training Specialist to deliver practical, engaging, and role-specific training that helps employees succeed across our human services, educational, clinical, administrative, and community-based programs. The Training Specialist partners with program leaders, schools, administrative teams, Quality Assurance, People & Culture, Clinical Services, Operations, and other departments to assess training needs, develop effective learning solutions, and reinforce best practices in real-world work environments. This field-based role translates policies, systems, regulations, and quality standards into clear, practical training. The position requires strong facilitation skills, sound judgment, independent decision-making, and the ability to support adult learners with diverse roles and experience levels. Schedule & Pay
- Schedule: M
- F 8:30am
- 4:30pm
- Pay Rate: $45k - $55k
- Role: Salaried & Exempt
- Location: Must be located within commuting distance of Hamden, CT
- Hybrid 3 times a week minimum Key Responsibilities Training Delivery and Facilitation
- p]:inline" data-streamdown="list-item"> Facilitate required, role-specific, and assigned training programs across Aspire service lines.
- p]:inline" data-streamdown="list-item"> Deliver training in multiple formats, including in-person, virtual, onsite, and small-group sessions.
- p]:inline" data-streamdown="list-item"> Support onboarding programs such as All On Board and other new-hire training initiatives.
- p]:inline" data-streamdown="list-item"> Adapt facilitation methods to meet the needs of frontline, clinical, educational, and administrative employees.
- p]:inline" data-streamdown="list-item"> Provide coaching, observational feedback, and skill-building support to employees and managers.
- p]:inline" data-streamdown="list-item"> Participate in agency-wide learning initiatives, including micro-trainings during community meetings.
- p]:inline" data-streamdown="list-item"> This position will need to train to be a CT Investigator. Field-Based Training and Practice Support
- p]:inline" data-streamdown="list-item"> Maintain a regular presence in Aspire programs, schools, offices, and team environments.
- p]:inline" data-streamdown="list-item"> Deliver training and coaching in real-world settings to reinforce skill application.
- p]:inline" data-streamdown="list-item"> Support supervisors with practice observations, feedback, and competency assessment.
- p]:inline" data-streamdown="list-item"> Share relevant observations with leadership and Quality Assurance partners to support follow-up and continuous improvement. Training Needs Assessment and Quality Partnership
- p]:inline" data-streamdown="list-item"> Identify, analyze, and prioritize training needs using observation, employee feedback, quality reviews, and operational data.
- p]:inline" data-streamdown="list-item"> Participate in cross-functional meetings and workgroups to identify emerging training needs.
- p]:inline" data-streamdown="list-item"> Design and implement practical solutions, including training sessions, job aids, coaching, and refresher resources.
- p]:inline" data-streamdown="list-item"> Interpret regulatory changes, system updates, and quality concerns to determine appropriate training responses.
- p]:inline" data-streamdown="list-item"> Evaluate and escalate issues that require solutions beyond training.
- p]:inline" data-streamdown="list-item"> Recommend performance improvement strategies that support operational and quality objectives. Curriculum and Content Development
- p]:inline" data-streamdown="list-item"> Deliver training aligned with Aspire policies, regulatory requirements, evidence-based practices, and quality standards.
- p]:inline" data-streamdown="list-item"> Create original learning materials, including:
- p]:inline" data-streamdown="list-item"> Facilitator guides
- p]:inline" data-streamdown="list-item"> Job aids
- p]:inline" data-streamdown="list-item"> Checklists
- p]:inline" data-streamdown="list-item"> Quick-reference guides
- p]:inline" data-streamdown="list-item"> Videos
- p]:inline" data-streamdown="list-item"> Frequently asked questions
- p]:inline" data-streamdown="list-item"> Apply adult learning principles to promote engagement, knowledge retention, and on-the-job performance.
- p]:inline" data-streamdown="list-item"> Analyze feedback, trends, and operational changes to improve training content and delivery methods.
- p]:inline" data-streamdown="list-item"> Share effective training practices and resources across programs, schools, and departments. Technology and Systems Training
- p]:inline" data-streamdown="list-item"> Deliver training on systems such as Therap, Relias, UKG, Microsoft 365 , and other assigned platforms.
- p]:inline" data-streamdown="list-item"> Serve in system administration roles, such as Super Admin, when assigned.
- p]:inline" data-streamdown="list-item"> Support employees and managers in accessing and using training resources.
- p]:inline" data-streamdown="list-item"> Provide follow-up assistance, refresher training, and implementation support for system updates. New-Hire Onboarding and Manager Development
- p]:inline" data-streamdown="list-item"> Organize and facilitate the All On Board onboarding program.
- p]:inline" data-streamdown="list-item"> Support new hires throughout the onboarding process.
- p]:inline" data-streamdown="list-item"> Partner with Human Resources and organizational leaders to support manager development in areas such as:
- p]:inline" data-streamdown="list-item"> Supervision
- p]:inline" data-streamdown="list-item"> Documentation
- p]:inline" data-streamdown="list-item"> Scheduling
- p]:inline" data-streamdown="list-item"> Basic financial processes
- p]:inline" data-streamdown="list-item"> Compliance expectations
- p]:inline" data-streamdown="list-item"> Employee performance support Training Compliance and Documentation
- p]:inline" data-streamdown="list-item"> Track and maintain accurate employee training records.
- p]:inline" data-streamdown="list-item"> Use systems such as Therap and Relias to document training completion and compliance.
- p]:inline" data-streamdown="list-item"> Support accurate reporting and follow-up related to required training. Cross-Functional Collaboration
- p]:inline" data-streamdown="list-item"> Collaborate with Quality Assurance, Operations, Clinical Services, Children’s Services, People & Culture, Finance, Compliance, and other departments.
- p]:inline" data-streamdown="list-item"> Participate in meetings, workgroups, and organizational improvement initiatives.
- p]:inline" data-streamdown="list-item"> Perform additional duties as assigned to support Aspire’s operational and service goals. Decision-Making and Scope of Responsibility The Training Specialist exercises discretion and independent judgment when:
- p]:inline" data-streamdown="list-item"> Selecting instructional methods and adapting content for different audiences.
- p]:inline" data-streamdown="list-item"> Prioritizing training activities based on organizational needs.
- p]:inline" data-streamdown="list-item"> Interpreting policies, regulations, and quality standards.
- p]:inline" data-streamdown="list-item"> Developing training and performance improvement recommendations.
- p]:inline" data-streamdown="list-item"> Determining when an issue requires a solution beyond training.
- p]:inline" data-streamdown="list-item"> Managing field visits, scheduling, and day-to-day training activities under general direction from the Regional Training Manager. Qualifications
- p]:inline" data-streamdown="list-item"> Bachelor’s degree in training, education, human services, organizational development, business, or a related field; equivalent experience may be considered.
- p]:inline" data-streamdown="list-item"> Two to three years of experience in human services, employee