Intermediate Product Designer

Intermediate Product Designer Reports

TO:

Design Lead

**Must be based in Johannesburg (On-site or Hybrid)

Core Responsibilities

• Consult with clients independently
• ask the right questions for unclear briefs, surface assumptions, and align with stakeholders without needing direction
• Lead design end-to-end across discovery, definition, ideation, prototyping, testing, and delivery within agile sprint cycles
• Facilitate working sessions, design reviews, and client presentations with professionalism and confidence
• Translate complex regulatory, compliance, and domain constraints into clear, usable product experiences
• Collaborate daily with product managers, engineers, QA, etc.
• contributing meaningfully to backlog refinement and sprint planning
• Champion the user: Conduct and synthesise research, usability tests, and analytics to ground design decisions in evidence
• Produce high-fidelity prototypes, interaction specs, and developer-ready deliverables that reduce engineering ambiguity
• Maintain and contribute to design systems, pattern libraries, and documentation
• Manage your own time and deliverables across concurrent work streams without supervision
• Informally mentor junior designers and model strong design craft and process standards SKILLS & COMPETENCIES Design Craft:
• Mastery of Figma (Components, variables, auto-layout, prototyping, Figma Makes)
• Strong visual design sensibility: Typography, colour, spacing, hierarchy, accessibility (WCAG 2.1 AA compliance embedded in workflow, not bolted on) Product Thinking:
• User-centred mindset with comfort across qualitative and quantitative research methods
• Ability to clearly define and articulate problems before jumping to solutions
• Experience mapping user flows, etc.
• Data-literate: Can interpret analytics, define success metrics, and use data to prioritise decisions
• Understanding of how design decisions affect business and technical constraints Communication & Client Skills:
• Excellent written and verbal communication
• adapts tone for technical teams, executives, and end-users
• Confident facilitator across workshops, sprint ceremonies, client showcases, and design crits
• Active listener who asks precise, well-timed questions to clarify intent
• Comfortable challenging assumptions and pushing back constructively on bad briefs or scope creep
• Diplomatic but direct
• can navigate differing opinions and land on decisions that move work forward Agile & Delivery:
• Experienced working embedded in cross-functional agile squads
• Understands the sprint lifecycle and how to deliver design at the right fidelity for each stage
• Comfortable with ambiguity
• can progress work with incomplete information and course-correct efficiently
• Proactively flags risks, dependencies, and blockers rather than waiting for them to escalate

Experience Requirements

• 4–7 years of professional product design experience (agency or in-house)
• Demonstrable experience in at least one of: Fintech, banking, insurance, payments
• and/or medtech, health-tech, clinical platforms
• Portfolio showing end-to-end case studies with clear problem framing, process, and measurable outcomes
• Track record of working directly with clients or senior business stakeholders
• Experience designing for mobile (iOS/Android) and web; responsive design principles second nature
• Exposure to design system creation, governance, or significant contribution
• Familiarity with research tooling: Maze, Lyssna, Google Analytics, etc