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Deputy Manager - Process Training (Training Management/ Training Delivery/ Process Trainer /TNA /TNI / Nesting ) - Hyderabad - REF113652U_2026278897
WNS Global Services · Hyderabad, Telangana, India
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Job Description Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU Take direction from training lead and execute deliverables Design process training plans with inputs from client SMEs Assess the effectiveness of training material to be deployed for the KS program including the SOPs, Participant and Facilitator Guides, Learning Check Points, etc. Set-up daily/weekly huddles with trainees to track progress and res…