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Executive – Customer Operations
Highrise Solutions LLP · Pune, Maharashtra, India
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Job Description: Job Description for Executive role:
- Attend Out Bound calls for verification process.
- Implement all feedback given by Supervisors.
- Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
- Should be ready to work for voice process.
- Candidates should have experience in customer service – Voice process. Skills and Qualifications:
- Any bachelor’s degree (Must be completed)
- Good command of English both oral and written.
- Good Listening skills
- Ability to work independently within clearly defined parameters and accordingly take decisions.
- Ability to learn quickly and adapt to different situations with a sense of ownership & accountability. Interview Mode
- Face to Face Interview Methodology
- Aptitude Test
- Letter writing
- Operational Round