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Rental Technician - WINTER

R.L.K. And Company · Government Camp, OR

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Description Hiring FT/PT seasonal, PT Seasonal for Christmas Break and Holiday Weekends, this position will start once the snow flies! Establish a rapport and assess needs of customers for rental and repair of all equipment. Assist guests through rental process while maintaining a high level of customer service. Assist in maintaining and cleaning Rental Shop and equipment. Requirements ESSENTIAL FUNCTIONS:

  • Assist guests in properly filling out iPads or paperwork.
  • Fit guests with boots.
  • Proficiently adjust bindings.
  • Operate cash register and follow cash handling procedures.
  • Perform daily cleaning and maintenance tasks.
  • Sell package upgrades, demo skis, and tuning services to guests.
  • Accurately recommend the appropriate demo equipment for each customer.
  • Return equipment to proper place after inspection and guest check out.
  • Assist Ski Check when assigned.
  • Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace.
  • Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
  • Regular and reliable attendance. QUALIFICATIONS:
  • Must have service oriented personality.
  • Must be detail oriented with ability to set and meet high customer service standards.
  • Must use proper etiquette while conversing with guests.
  • Must have detailed knowledge of equipment in Rental Shop.
  • Must have detailed knowledge of all procedures and operations involved in equipment rental.
  • Must be proficient in up-selling products and services.
  • Must become certified and competent in properly adjusting bindings. PHYSICAL REQUIREMENTS:
  • Must be able to lift 50 lbs.
  • Must be flexible and capable of bending, twisting and kneeling.
  • Must be able to work in tight space with balance.
  • Must be able to work on feet, stand and walk for up to 8 hours shift.
  • Must be able to keep up with the pace of the department demands of the position. Positions available at both the Timberline Rental Shop and Summit Pass Rental Shop