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IT - Deputy Manager - Application Support
PNB MetLife · India
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Job Description The candidate will be responsible for providing application support for the Life Asia and Group Asia systems. This role involves ensuring system stability, monitoring performance, troubleshooting issues, and resolving production incidents to maintain seamless business operations. Key Responsibilities
- Monitor system processes and modules to ensure smooth day-to-day (BAU) activities.
- Investigate and resolve production incidents within defined SLAs.
- Conduct root cause analysi…