Production Supervisor (Afternoon Shift)

Join Riverside Natural Foods Ltd., a Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and

Good to Go.

We value teamwork, humility, respect, ownership, adaptability, grit, and fun. We’re on an ambitious mission to double our business by 2030, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile. So, lace up your boots and let’s tackle the climb together. You can learn more about us at www.riversidenaturalfoods.com . Purpose: The Manufacturing Production Supervisor is responsible for leading safe, compliant, and efficient production operations while fostering a high-performance culture across the shift. This role ensures that products are manufactured in accordance with safety, food safety, quality, delivery, and cost expectations by effectively coordinating people, materials, equipment, and processes. The Manufacturing Production Supervisor is expected to achieve production targets, develop frontline talent, drive engagement, eliminate operational losses through problem-solving, and collaborate cross-functionally to support organizational goals. Success in this role is demonstrated through strong safety performance, operational excellence, employee development, continuous improvement, and sustainable business results. Primary Responsibilities:

• Lead a production team of hourly employees across one or multiple production lines while promoting Riverside's values and operating principles.
• Ensure compliance with Health & Safety, Environmental, GMP, Food Safety, Quality, and regulatory requirements.
• Plan and execute daily production activities to achieve production schedules, labor standards, and operational targets.
• Optimize the utilization of labor, equipment, and materials to maximize efficiency and minimize waste.
• Lead, coach, train, and develop employees to build capability and strengthen bench strength within the operation.
• Conduct regular one-on-one meetings with team members to identify development opportunities and create action plans for success.
• Drive employee engagement through effective communication, coaching, recognition, and team involvement.
• Collaborate with Quality, Maintenance, Engineering, Supply Chain, Warehouse, R&D, and People & Values teams to achieve business objectives.
• Lead root cause investigations and corrective actions to eliminate recurring operational, quality, and safety issues.
• Manage labor requirements including staffing, scheduling, agency labor coordination, attendance management, and vacation approvals.
• Review and approve employee timekeeping records within ADP and ensure payroll accuracy.
• Support employee relations processes, coaching discussions, investigations, and performance management activities.
• Promote continuous improvement through Lean Manufacturing, 5S, problem-solving, waste reduction, and process optimization initiatives.
• Conduct safety observations, risk assessments, incident investigations, and corrective action follow-up activities.
• Ensure effective shift communication and handovers to maintain operational continuity.
• Perform other duties as assigned. Education and Qualifications: Required
• Bachelor’s degree in engineering, Food Science, Business Operations, Manufacturing Management, or a related field; equivalent combination of education and experience may be considered.
• Minimum 5 years of manufacturing experience with demonstrated knowledge of production operations.
• Strong understanding of Health & Safety, GMP, Food Safety, Quality Systems, and regulatory compliance requirements.
• Experience leading teams in a fast-paced manufacturing environment.
• Proficiency with Microsoft Office applications.
• Experience working with ERP systems and production reporting tools. Preferred
• Experience within the food manufacturing industry.
• Lean Manufacturing, Six Sigma, Continuous Improvement, or 5S experience.
• Experience with workforce planning, labor management, and performance coaching. Skills and Abilities:
• Strong team leadership, coaching, and employee development skills.
• Ability to build highly engaged and accountable teams.
• Excellent communication and interpersonal skills.
• Effective problem-solving and root cause analysis capabilities.
• Strong analytical and decision-making skills.
• Mechanical aptitude and operational troubleshooting ability.
• Strong planning, prioritization, and organizational skills.
• Ability to manage multiple competing priorities in a dynamic environment.
• Self-starter with a high degree of initiative and adaptability.
• Demonstrates humility, collaboration, and continuous learning.
• Results-oriented with a strong focus on operational excellence.
• Ability to influence and collaborate effectively across departments. Functional & Leadership Competencies: Competency Definition Foster Collaborative Relationships Builds partnerships and works collaboratively with cross-functional teams to achieve shared objectives. Optimize Work Processes Continuously improves processes, eliminates waste, and drives efficiency through Lean principles and structured problem-solving. Direct Work Provides clear direction, removes barriers, and ensures team members have the resources needed to perform successfully. Plan and Align Establishes priorities and aligns people, resources, and activities to support safety, quality, delivery, cost, and improvement objectives. Develop Talent Coaches, mentors, and develops employees to improve capability, engagement, and succession readiness. Riverside Functional Competencies Competency Definition Drive Results Establishes challenging goals and delivers measurable business results through disciplined execution. Process Orientation Uses standardized processes, data, and continuous improvement principles to enhance operational performance. Manages Ambiguity Maintains effectiveness during uncertainty by making sound decisions with incomplete information. Problem Solving Identifies root causes and implements sustainable corrective actions to prevent recurrence. Operational Excellence Drives productivity, quality, safety, and cost improvements through daily management systems and employee engagement. Key Accountabilities Responsibility KPI / Metric Target Team Development 100% completion of monthly one-on-one discussions and documented development plans for direct reports Monthly Team Capability Building Track 2 Operator progression and cross-training completion ≥50% of team at Track 2 or higher Employee Engagement Annual engagement survey score improvement versus previous year ≥5% improvement YoY Production Performance Production attainment versus schedule ≥98% attainment to production plan Labor Efficiency Kilograms produced per Direct Labor Hour (KG/DLH) ≥5% improvement YoY Yield Performance Manufacturing yield improvement ≥2% improvement YoY Quality Excellence Reduction in pre-operational inspection findings, operator errors, and non-conformances ≥10% reduction YoY Food Safety & GMP Compliance Internal GMP and food safety audit performance ≥95% compliance Safety Leadership Health & Safety Gemba walks completed and documented Minimum 2 per month Incident Management Corrective actions from incidents and hazards closed on time ≥95% closure on time Root Cause & Continuous Improvement RCA completion and implementation of corrective actions for recurring issues 100% completion within agr