Store Growth Manager

Brief Job Description : Store Growth Manager is tasked with ensuring the smooth and efficient operations of the store, with a strong emphasis on creating visually appealing merchandise displays and delivering exceptional customer (ABs)experiences. Managing and Planning Events inside Store , training and relationship with customers (ABs). He will be responsible for contributing in Growth of the Store by executing the Plans shared with them from HO Team of Franchise Department . Key Responsibilities: Visual Merchandising: Implement the VM Guidelines as shared by HO Team . Ensure the Zone Flow Guidelines and Correct Usage of Brandings and Signage . Sales and Customer Experience: Execute plans to Achieve Sales Target. Deliver Excellent Customer Service and Store Ambience Standards Train the Staff at Store to align them with company Guidelines . Should be able to Explain the Product Features by having Good Product Knowledge . Track and analyze sales data to evaluate store performance and identify areas for improvement, Understands the sales reports and and share recommendations basis Trend . Data maintenance of customer inflow Store Operations: Supervise daily store operations, as per defined SOPs and DILO Program . Ensure the store is clean, well-organized, and compliant with health and safety standards. Ensure compliance with all company policies, legal regulations, and industry standards as per checklist. Training and Activities Management: Provide ongoing training on product knowledge, Promotions and customer service. Follow-ups and relationship building with local ABs. Manage activities, training & promotional schedules driven from Head Office . Support local ABs to drive training plans in WW. Out store activity support in near by area Support in New Store Opening (NSO) as & when required Inventory Management: Oversee inventory levels, manage stock replenishment, and conduct regular stock takes to maintain accuracy. Coordinate to ensure timely and accurate stock deliveries. Key Result Areas: Store Sales Achievement % Customer satisfaction Inventory Accuracy. Visual Merchandising uniformity. Developing Self

• Learning Effectiveness Grievance handling. Drive activities – Trainings, Product knowledge and customer engagement Skills required: Communication skills & English/Hindi & Regional Language. Basic knowledge in MS Office Analytical and problem- solving. Familiarity with retail management software, POS systems & basic IT skills. Educational / Professional Qualification: Graduation/PG Work Experience: 3-5 yrs from Retail Industry. Competencies Required: Customer Service Expertise Multitasking Inventory Management Analytical Skills
• Business Data Understanding Process Oriented – Discipline and Punctuality