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Dealership Mobile Service Porter / Customer Experience Assistant

SESR IV LLC · MARLIN, TX

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Description Dealership Mobile Service Porter / Customer Experience Assistant We are looking for a dependable and professional Mobile Service Porter to join our dealership team. This position plays an important role in supporting our Mobile Service Department, assisting customers, delivering parts, and helping create a positive customer experience from start to finish. Job Responsibilities:

  • Transport customers to and from their homes or other local destinations as needed
  • Pick up and deliver customer vehicles when required
  • Deliver parts to technicians, customers, or other dealership locations
  • Assist the Mobile Service team with daily operational needs
  • Help provide excellent customer service and support customer advocacy efforts
  • Maintain a clean, professional, and helpful attitude with customers and employees
  • Communicate clearly with service advisors, technicians, and management
  • Assist with keeping dealership and service areas organized when needed
  • Represent the dealership in a professional and courteous manner at all times Ideal Candidate: The ideal candidate is friendly, reliable, customer-focused, and willing to help wherever needed. This role is perfect for someone who enjoys working around vehicles, helping customers, and being part of a busy dealership service team. Schedule: Full-time position. Schedule may vary based on dealership needs. Requirements Requirements:
  • Must have a valid driver’s license
  • Must have a clean driving record
  • Must be able to pass a background check
  • Must be dependable, punctual, and trustworthy
  • Must have good communication and customer service skills
  • Must be comfortable driving customer vehicles
  • Must be able to follow directions and work well with a team
  • Dealership or automotive experience is helpful but not required