Web Content Editor

POSITION SUMMARY: Web Content Editors are responsible for the ongoing organization and curation of the product information contained within the Kroger Product Item Master (PIM), which can be viewed directly by a customer using Kroger’s Online Shopping capability.

Essential Job

FUNCTIONS:

• This hybrid position will be required to work in our Corporate Office at least two full days per week based on your team’s schedule
• Ensure all items are set up within the PIM system supporting the digital presentation of products at the Kroger Company. This includes but is not limited to:
• Item Validation, including setting up the proper Customer Facing Taxonomy (Department, Commodity and Sub-Commodity)
• Set operational attributes to support item selection process
• Review and edit compelling product marketing messages and descriptions
• Business Process Functions:
• Create/update Microsoft Office documents/spreadsheets
• Create/update common files for use in reports
• Assist in providing support for our internal databases
• Update various team SharePoint sites to track item progress throughout process
• Coordinate efforts with multiple departments and Kroger suppliers as necessary
• Professionally represent PL Marketing while working with Kroger associates
• Support special projects and additional initiatives as business needs arise Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position

QUALIFICATIONS:

• High school diploma or GED equivalent (English, Communications, Advertising or Marketing degree preferred)
• Experience working in the grocery industry preferred
• Capacity to learn multiple computer systems and web-based applications
• Skill and diplomacy in communicating with people
• Able to interact effectively with cross-functional teams to accomplish common goals
• Experience with Excel, Word and PowerPoint

Minimum Physical

ABILITIES:

• Must be able to:
• Remain standing/sitting for several hours at a time
• Lift 10-30 lbs. occasionally
• Have unlimited manual dexterity PREFERRED EXPERIENCE:
• Administrative support position in office environment
• Retail or grocery experience
• eCommerce Content Writer COMPETENCIES/SKILLS: Some of the Competencies/Skills required to successfully perform this position are:
• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
• Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals
• Building Trust – interacting with Kroger employees and Venus users in a way that gives Kroger confidence in one’s intentions and those of the organization
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
• Customer Focus – making the Kroger Technology & Digital team and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees, as well as the users that we support
• Decision Making – identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
• Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability, and motivation for a direct effect on business results
• Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
• Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing, and completing workload accurately within allotted time period
• Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed