hirly

Apply with hirly

Expert Systems Engineer

Harriscomputer · New Jersey, United States

Upload your resume to see how well you match this job — free, in seconds, no account needed.

Your resume is used only to score it against this job. If you don't create an account, it is deleted within 24 hours.

Expert Systems Engineer Location: Remote – USA Travel: Up to 20% Key Responsibilities

  • Manage, monitor, maintain, and support infrastructure and application environments.
  • Install, configure, upgrade, and troubleshoot hardware, software, operating systems, databases, and applications.
  • Partner with Operations on patches, updates, antivirus, maintenance, and system health.
  • Monitor system performance, conduct health checks, and support capacity planning and optimization.
  • Identify root causes of recurring issues and implement solutions to prevent reoccurrence.
  • Ensure technical deliverables meet quality standards and required peer/stakeholder reviews are completed.
  • Own assigned projects and tasks, communicate progress and risks, and proactively escalate scope or schedule concerns.
  • Serve as a primary technical resource in project meetings and drive technical initiatives to successful completion.
  • Work directly with clients and internal stakeholders, including presenting technical information to groups and executive-level audiences.
  • Standardize and automate processes and monitoring using scripting and automation technologies.
  • Follow change management procedures and maintain technical and system design documentation.
  • Document issues and resolutions and contribute to continuous process and technical improvement. Required Qualifications
  • 5–7 years of relevant experience, including 2–3 years at a senior level or equivalent.
  • Strong experience with SQL Server, Power BI, and Databricks .
  • Experience supporting production infrastructure and troubleshooting complex technical issues.
  • Strong understanding of systems, databases, applications, monitoring, and performance management.
  • Excellent verbal and written communication skills with the ability to present technical information clearly to technical and non-technical audiences, including executives.
  • Comfortable working directly with clients and cross-functional teams.
  • Strong problem-solving, analytical, organizational, and decision-making skills.
  • Experience with scripting, automation, technical documentation, and change management. Preferred Qualifications
  • Healthcare technology or hospital IT experience.
  • Development experience with .NET and REST APIs .
  • Experience with AppDynamics, LogicMonitor , or other monitoring/observability platforms.
  • Experience with OpenTelemetry .
  • Cloud infrastructure or modern data platform experience.
  • Relevant certifications such as GIAC, ITIL, or MCSE . Working Arrangements
  • Standard work week or as defined by assignment requirements.
  • Primarily remote or office-based.
  • May require after-hours, on-call, and holiday support, particularly during month-, quarter-, and year-end periods. PTO may be limited during peak business periods.
  • Up to 20% travel may be required. Physical Requirements Regularly: Sitting, standing, walking, reaching, talking, hearing, vision, and keyboard use. Occasionally: Climbing/balancing and stooping/kneeling/crawling.