Deputy Manager Quality

Key Responsibilities: General and Task Management ● Manage all quality-related issues within the manufacturing team (e.g. internal, supplier, customer and customer warranty) ● Identify root cause and instigate permanent corrective actions for product quality issues ● Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards ● Carry out product and process auditing ● Ensure control plans and associated documentation are implemented effectively and maintained ● Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures ● Stop production in the event of manufacture of unacceptable goods/processes ● Ensure compliance and assist with adherence to the Quality Management system (ISO9001) ● Write product test procedures ● Undertake special projects as required ● Assist with training of quality awareness ● Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system ● Assist with first off sample approvals ● Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing) etc. ● Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements ● Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis) ● Manage the Supplier Key Performance Indicators (KPIs) ● Manage and coordinate customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators ● Lead quality audits ● Keep up with current and developing manufacturing and engineering trends that concern product quality ● Undertake special projects as required ● Contribute to continuous improvement activities ● Quality control of work by appropriate reviews ● Support and lead process improvement activities ● Write reports and present progress at project meetings and to stakeholders ● Achieve goals within budget ● Conduct benchmarking studies to determine best practices/designs and future trends ● Plan projects or subtasks so they may be tracked and presented ● Attend various meetings and action/communicate instructions ● Produce written reports and make presentations ● Undertake continuous training and development ● Perform root cause analysis and resolve problems ● Independently determine approach and assigned tasks People Management: ● Lead and/or support groups of technicians and engineers ● Provide guidance to other team members ● Train both team and broader organization members Relationship Management: ● Support regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality ● Communicate efficiently throughout the shop floor and with own and customer’s management ● Liaise and communicate with other departments, customers, suppliers and other service providers Self management: ● Comply with the Health, Safety and Environmental Policies ● Assertive, resilient and welcomes change ● Engages interest and participation of others and has a collaborative approach to working with others ● Proactively contributes to the team ● Is self aware Is resilient, optimistic and open to change ● Shows moral courage, openness and honesty in all dealings Skills & Attributes: ● Exercise substantial initiative/judgment in work methods and interpreting goals ● Work independently and is reviewed infrequently with minimal supervision ● Self-supervising within the guidance and expectations of divisional management ● Knowledge of quality systems and measurement ● Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA) ● Lean Manufacturing knowledge ● Knowledge of ISO9001 & understanding of ISO14001 and Health and Safety practices ● Understanding of engineering drawings and manufacturing processes ● Ability to work in a diverse and dynamic environment ● Planning and prioritizing activities ● Good communication and interpersonal skills ● Negotiation skills ● Ability to present data effectively ● Problem-solving skills ● Team working skills ● Analytical skills ● Understanding of cost and financial impacts Qualification and experience: ● Btech manufacturing/engineering degree preferred with minimum 2 years experience ● Previous experience in a high volume manufacturing environment, preferably automotive ● Experience of working in Quality Assurance Six Sigma/Lean Manufacturing skills ● Experience of dealing with customers and suppliers Perks include ● Industry competitive salary packages with benefits ● Exposure working with some of the best minds in the industry. ● A positive work atmosphere that encourages collaboration and holistic development ● We provide a comprehensive insurance cover for you and your family.