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Customer Assistance Manager_Personal Loan-Hardship Assistance Unit_Mumbai
Kotak Mahindra Bank · Mumbai, Maharashtra, India
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Description The Portfolio Manager will be responsible for managing collections and recovery for retail asset products within the assigned area. This includes overseeing repossession activities, coordinating with external agencies, handling legal formalities, and leading a team of collection executives. The role requires a proactive approach to field operations, team training, and compliance with internal and regulatory standards. Responsibilities Collections Management: Monitor and maintain col…