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Manager, Contact Center
WM Global Technology Services India · India
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Position Summary What you'll do As a Manager
- Contact Center, you will lead a high-performing team to deliver exceptional service to Walmart customers, stores, and associates across multiple channels—phone, chat, and email. You will be responsible for driving operational excellence, coaching team members, and ensuring performance metrics are consistently met. This role requires a strategic mindset, strong people leadership, and a passion for customer experience. About Team: The Walmart Contact…