Medical Administration Officer

Summary This position, located at the Fort Harrison VAMC, Health Administration Service, is responsible to plan, organize, direct, control and coordinate all program activities related to patient administration, ward and outpatient clinic administrative support, clinical data capture, Administrative Officer of the Day (AOD), medical records establishment and control, medical transcriptionist capabilities, revenue cycle management, non-VA Care, and clinic of jurisdiction of program activities. Duties Major duties of this position include but are not limited to... Plans, organizes, directs, controls, and coordinates all HAS program areas (patient administration; clinic/ward admin; AOD; medical records; transcription; clinical data capture; revenue cycle; Non-VA Care/CHOICE; HIMS operations) Chair/participates in committees; manage jurisdiction over non-VA diagnostic/treatment activities; manage patient administrative programs Evaluates and adjusts organizational structure/systems for efficiency, effectiveness, and economical staffing Installs administrative/clerical procedures for efficient processing and in-service training; provides guidance for Medical Record Program and ROI controls Sets service-line priorities and quarterly/annual goals; defines expected outcomes and track progress Prepares performance standards and evaluates subordinate supervisors; approves hires/ promotions/reassignments Guides staff research; oversees feasibility/risk/cost-effectiveness studies; lead development of new administrative approaches Justify, defend, and negotiate HAS policies, priorities, and resource allocations with internal/ external leaders Provides management advisory services and executive liaison support (e.g., provider orientation collaboration) Develops short- and long-range plans; participates in strategic planning; plan program changes impacting business operations Responds to changes in appropriations/legislation and Agency/VISN policy by adjusting business processes and priorities Safeguards sensitive data (Privacy Act/FOIA); maintains release-of-information controls; ensure ADP security/access compliance Work Schedule: Monday

• Friday, 7:30am
• 4:00pm Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Officer/PD20002-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade of GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to....Knowledge of major issues, program goals and objectives, work processes, and administrative operations of the medical center; skilled in conducting detailed analyses of complex business functions and work processes affecting the business operations of the facility; detailed knowledge of business procedures, including accounting, budgeting, contracting, HIMS and logistics; knowledge of qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of mission-essential facility programs; ability to develop and apply new or modified work methods, management processes, and procedures for administering program services; ability to analyze new revenue-enhancing projects, plan and implement new projects and report the results to the Director and other key staff; practical understanding of the terms used by clinical staff and the administrative implications of medical care needs; expert knowledge and understanding of, and ability to explain, rules for admissions, non-­VA care, patient travel, bed control, and various health/welfare laws governing healthcare facilities; knowledge and understanding of, along with the ability to apply, requirements under the Freedom of Information Act for protection of records; expert knowledge of the specific processes and procedures applying to management of the service line such as: personnel management regulations, requirements and practices, fiscal reporting requirements, and budget/resource management; ability to establish and effectively communicate business priorities; ability to use time effectively; ability to meet and deal with people; ability to delegate work effectively; ability to write clear reports; and ability to design and implement practical administrative and technical systems. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level.