Finance Manager II - Payroll Payments & Audits, Payroll

Finance Manager II – Global Payroll Payments | APAC & North America Make Payroll Payments Work at Global Scale How do you ensure that millions of employees across multiple countries are paid accurately, securely, and on time? Join Amazon's Global Payroll Payments team as a Finance Manager II, where you will lead the critical payment layer that connects payroll operations, banking partners, technology teams, and financial controls across APAC and North America. This is a high-impact leadership role at the intersection of Finance, Payments, Banking, Technology, Risk, and Operations. You will own the end-to-end payroll payment lifecycle across multiple markets, lead a team responsible for critical payment controls and audits, manage strategic relationships with banking partners, and drive the modernization of payment infrastructure. You will also play a key role in enabling new country and entity launches, adopting modern payment standards such as ISO 20022 and API-based integrations, strengthening controls, and using automation and AI-enabled solutions to simplify and scale payment operations. If you enjoy solving complex problems, operating at scale, building high-performing teams, and transforming finance processes through technology, this role offers an opportunity to make a direct impact on the employee payment experience across multiple geographies. Why This Role Stands Out Global ownership: Lead payroll payment operations across APAC and North America. High-impact infrastructure: Influence payment mechanisms that support employee payroll at significant scale. Banking exposure: Build strategic relationships with major banking partners and payment service providers. Transformation mandate: Drive automation, API-based integrations, ISO 20022 adoption, and process modernization. Leadership opportunity: Develop a team responsible for critical audits, controls, reconciliations, and payment operations. New market launches: Lead payment infrastructure readiness for new entities and geographic expansions. Cross-functional influence: Partner with Finance, Payroll, Treasury, Technology, Compliance, Risk, and external banking partners. Problem-solving at scale: Own complex payment incidents and build mechanisms that prevent recurring failures. About the Team The Global Payroll Payments team sits at the intersection of Payroll, Finance, Banking, Technology, and Operations. We are responsible for ensuring that payroll payments move securely, accurately, and reliably from payroll processing through banking networks to employees across multiple countries. Our work spans payment operations, banking relationships, financial controls, compliance, payment infrastructure, automation, and continuous improvement. Because payroll is a critical employee experience, the team's work requires a strong combination of operational discipline, financial ownership, technology awareness, and customer obsession. Basic Qualifications Bachelor's degree in finance, accounting, business, economics, or a related field. Experience leading finance, payments, banking operations, payroll, controllership, or related financial operations teams. Experience managing and developing people. Experience working with banking partners, payment service providers, financial institutions, or payment technology teams. Experience managing operational controls, audits, reconciliations, risk, or compliance mechanisms. Experience using data and metrics to identify operational issues and drive process improvements. Experience working across multiple teams, geographies, or business functions. Preferred Qualifications Experience with payroll payments, payment operations, treasury, banking infrastructure, or financial technology. Experience managing payment infrastructure or banking setup for new countries, entities, or business launches. Knowledge of ISO 20022, payment file formats, APIs, banking connectivity, or payment modernization. Experience driving automation, digital transformation, or AI-enabled process improvements. Experience managing relationships with global banking partners and third-party service providers. Experience operating in complex, highly regulated, or multi-country environments. Strong analytical, problem-solving, stakeholder management, and written and verbal communication skills. Experience leading large-scale operational transformation initiatives. What Success Looks Like In this role, success means: Reliable payments. Strong controls. Scalable infrastructure. Fewer recurring defects. Better automation. Strong banking partnerships. And a team that can operate confidently at global scale. You will have the opportunity to shape how payroll payments evolve across multiple markets while building mechanisms that make the experience more reliable for the employees who depend on them. If you are a finance leader who enjoys solving complex payment problems, working with banks and technology teams, and building scalable operations, we would love to hear from you. Key job responsibilities Key Job Responsibilities Lead Global Payroll Payment Operations Own the end-to-end payroll payment lifecycle across APAC and North America, including payment file generation, bank submission, transaction monitoring, exception management, and reconciliation. Establish operational mechanisms to monitor payment health, service levels, control performance, and critical payment risks. Review operational dashboards and metrics to identify emerging issues, prioritize actions, and maintain high standards of payment accuracy and timeliness. Lead resolution of payment batch failures, rejected transactions, bank exceptions, and other payment-related issues. Build and Develop High-Performing Teams Lead and develop a team responsible for payroll payment audits, banking controls, reconciliations, operational monitoring, and issue resolution. Establish clear goals, performance mechanisms, operating rhythms, and development plans for the team. Create a culture of ownership, continuous improvement, data-driven decision-making, and operational excellence. Build strong technical and business capabilities within the team to support increasingly complex global payment operations. Drive Banking & Payment Partnerships Build and manage strategic relationships with banking institutions, payment service providers, third-party vendors, and internal technology teams. Partner with banks to manage service levels, payment requirements, file specifications, format changes, connectivity, and issue resolution. Coordinate payment format migrations and changes while ensuring business continuity and operational readiness. Represent Amazon's payroll payment requirements in discussions with external banking and technology partners. Enable New Market & Entity Launches Lead payment infrastructure readiness for new Amazon entities, countries, and market expansions. Coordinate bank account onboarding, payment file specifications, connectivity requirements, testing, user acceptance testing, and go-live readiness. Partner with Payroll, Treasury, Finance, Technology, Compliance, and other stakeholders to identify dependencies and manage launch risks. Establish scalable mechanisms that enable new markets to onboard efficiently while maintaining strong financial controls. Strengthen Controls, Audit & Compliance Own mechanisms supporting audit readiness across multiple markets and regulatory environments. Lead reviews of banking audits, account changes, payment controls, reconciliations, and operational exceptions. Analyze audit findings and recurring defects to identify root causes and drive permanent corrective actions. Eliminate redundant or manual audit activities by addressing issues upstream and strengthening preventive controls. Maintain appropriate documentation, evidence, and control mechanisms to support internal and external audit requirements. Drive Automation & Payment Modernization Identify