Assistant Manager, Business Analyst

[What the role is] Assistant Manager, Business Analyst [What you will be working on]

• Requirement Gathering: Collaborate with stakeholders to gather, document, and prioritize business requirements for new projects or initiatives.
• Business Process Re-engineering: Identify opportunities for process improvement and efficiency gains within the organization.
• Support change management: To support business users when changing over to the new application
• Documentation: Create and maintain detailed documentation of business processes, requirements, and analysis findings.
• Communication: Communicate findings and recommendations to stakeholders in a clear and concise manner.
• Functional testing: To perform functional testing individually and with business domain users on new feature / capabilities developed
• Data entry for new features: During periods where there is a parallel run, to perform data entry into the new applications, while current start work with the existing application
• Reporting: To perform comparison of data between existing application and new application to ensure data is captured correctly. [What we are looking for]
• Background in IT or software product management or education in software engineer / IT / information systems
• At least three years of experience as a business analyst
• At least four years of experience in quality assurance / management
• Background in real estate is a big plus
• Certification in Design Thinking and Quality Management is a big plus
• Ideally some knowledge of SLA’s land and titles management
• Strong analytical and problem-solving skills to interpret complex data and make informed recommendations.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
• Proficiency in data analysis tools, such as Excel, and business intelligence software is a big plus.
• Understanding of business processes and the ability to translate business needs into technical requirements.
• Basic project management skills to understand and recommend changes to project planning where applicable.
• Strong documentation skills to create clear and comprehensive business requirement documents and analysis reports. Experience in creating approval flows, managing spaces and documenting processes in JIRA and CONFLUENCE a big plus.
• This is a one year contract position