Apply with hirly
Student Engagement Executive
Simandhar Education · Hyderabad
Upload your resume to see how well you match this job — free, in seconds, no account needed.
Your resume is used only to score it against this job. If you don't create an account, it is deleted within 24 hours.
Job Overview: As a member of the member of the Student Engagement Team, you will play a pivotal role in ensuring effective student interaction and support. Your responsibilities will revolve around managing study materials, facilitating software access, coordinating communication channels, and overseeing student payments. Responsibilities:
- Generate and allocate login credentials for Simandhar & Becker study software.
- Coordinate the dispatch of study materials to enrolled students.
- Monitor and manage the inventory of study materials and books.
- Assist in integrating students into relevant Simandhar Telegram groups.
- Oversee outstanding student payments and update CRM tool records accordingly.
- Conduct feedback sessions with students to refine process orientation.
- Collaborate in scheduling classes based on faculty availability.
- Ensure timely communication of updates and changes to relevant students. Qualifications: •Bachelor’s degree, or MBA.
- A proactive attitude towards problem-solving and conflict resolution.
- Prior experience in customer service or student support is advantageous.
- Excellent communication and interpersonal skills with a customer-focused approach.
- Proficiency in basic computer skills and familiarity with CRM tools is preferred. •Strong organizational abilities and attention to detail. •Ability to multitask and manage diverse responsibilities efficiently.