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Customer Services - Customer Service Representative
Trigent Software Private Limited · Vikhroli, Mumbai, Maharashtra, India
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Job Description Voice-Heavy Blended Process (Calls Chats Emails) This role is a Voice-Heavy Blended Support Process. While you will handle chats and emails as well, the majority of the work involves phone-based (inbound/outbound) customer and employee interactions. Please apply only if you are fully comfortable with calling responsibilities. Role Overview Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries through a combination of calls, c…