Team Leader (Field Collection)

Job Description – Collection Team Leader Position: Collection Team Leader Salary: ₹20,000 – ₹25,000 per month Experience: Relevant experience in Collection / Recovery / Banking / NBFC preferred Key Responsibilities:

• Manage and lead a team of collection executives.
• Handle NPA cases and bucket-wise collection cases.
• Monitor and manage 30+ days and 90+ days ageing accounts.
• Ensure timely collection and recovery from overdue customers.
• Track daily team performance and collection targets.
• Allocate cases to team members and follow up on collection status.
• Conduct regular follow-ups with customers for pending/overdue payments.
• Prepare and maintain daily/weekly collection and ageing reports.
• Monitor DPD (Days Past Due) and bucket movement.
• Identify high-risk accounts and take appropriate follow-up actions.
• Motivate the team and ensure achievement of assigned collection targets.
• Escalate critical or difficult cases to the senior management team.
• Ensure proper documentation and compliance with company collection policies. Candidate Requirements:
• Experience in NPA, bucket collection, recovery or field/tele-calling collection.
• Good understanding of 30+ and 90+ days ageing / overdue cases.
• Previous team handling or Team Leader experience preferred.
• Good communication and negotiation skills.
• Target-oriented and capable of managing a collection team.
• Basic knowledge of MS Excel and collection MIS will be an advantage. Interested Candidates can contact
• 9171730707 Share cv
• [email protected]