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NOC Engineer (Tier 2)
Aeroqube · Chandigarh, India; Jaipur, India; Mumbai, India; Noida, India; Pune, India; Udhampur, India
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NOC Engineer (Tier 2) Locations & Number of Openings
- Delhi
- Jaipur
- Pune
- Chandigarh Experience: 4 years Certification: ITIL v3 (required) Job Description We are seeking a NOC Engineer (Tier 2) to join our growing operations team. You will handle escalated network/infrastructure issues, ensure high availability, and collaborate with Tier 1 for seamless service delivery. Key Responsibilities
- Monitor and maintain network devices, servers, and services for performance and reliability.
- Troubleshoot and resolve escalated incidents (L2-level), collaborating with Tier 1 and Tier 3 as needed.
- Perform root cause analysis and recommend corrective actions.
- Follow ITIL processes for Incident, Problem, and Change Management.
- Provide guidance and mentoring to Tier 1 engineers on operational best practices. Preferred Skills & Tools Experience
- Network & Infrastructure Monitoring : vTeMIP+FAS, UCA+UOC, NNMi+NA, BPM+RUM+DIAG
- IT Operations & Automation : SMAX+AM, OBM+OPTIC+BVD, CIT+UCMDB, SA+OO
- Virtualization & Systems : VMWare, Windows/Linux server systems
- Data Center Infrastructure : DCIM systems (monitoring chiller plants, AHU, HVAC & PAC) Qualifications
- 4+ years of experience in a Network Operations Center or similar environment.
- ITIL v3 certification (required).
- Strong understanding of network protocols, routers, switches, and monitoring tools.
- Hands-on experience with ticketing systems, incident escalation, and performance tuning.
- Excellent communication and analytical skills. Additional Details
- Collaborative work environment with opportunities for skill development.
- May involve 24/7 shift or on-call rotations. How to Apply Send your CV to [email protected] with the subject line “NOC Engineer (Tier 2) – [Preferred Location] . ” #NOC #Tier2 #ITILv3 #vTeMIP #UCA #SMAX #OBM #NNMi #BPM #VMWare #DCIM #Hiring #DelhiJobs #JaipurJobs #PuneJobs #ChandigarhJobs #NOC #Tier2 #ITILv3 #vTeMIP #UCA #SMAX #OBM #NNMi #BPM #VMWare #DCIM #Hiring #DelhiJobs #JaipurJobs #PuneJobs #ChandigarhJobs