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Customer support / Technical support (US Voice)
HTC Global Services Private Limited · Chennai, Tamil Nadu, India
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About the Role: The role primarily requires strong international voice process experience, excellent communication skills, and the ability to handle customer queries efficiently while ensuring a positive support experience. Key Responsibilities: Candidate should have prior work experience in international voice support (US/UK/EU). Respond to and resolve tickets over calls in a timely and professional manner. Troubleshoot hardware, software, and basic networking issues. Escalate complex problems…