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[Internal Hiring]: Services-Outreach Specialist Team Lead

Vinove · Noida, India

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Location: Noida (Work from Office) Experience: 5+ Yrs CTC: ₹12–15 LPA Employment Type: Full-Time About the Role We are looking for an experienced Outreach Specialist Team Lead to lead and mentor a team of 5–8 SDR/Outreach Specialists focused on generating high-quality outbound leads for our software services business. This is a hands-on leadership role where the ideal candidate will actively contribute to outbound prospecting while ensuring consistent team performance and pipeline generation. The candidate should have prior experience in software services/IT services and possess a strong understanding of outbound sales strategies, lead generation, and SDR operations. Key Responsibilities

  • Lead, mentor, and manage a team of 5–8 Outreach Specialists/SDRs.
  • Drive consistent outbound lead generation through email campaigns, LinkedIn outreach, cold calling, and other prospecting channels.
  • Monitor individual and team KPIs including outreach volume, meetings booked, conversion rates, and pipeline contribution.
  • Coach team members on prospecting techniques, objection handling, and best outreach practices.
  • Develop and execute outbound strategies to generate qualified sales opportunities.
  • Collaborate with the Sales and Marketing teams to optimize lead quality and campaign effectiveness.
  • Maintain CRM hygiene and ensure accurate reporting of outreach activities and pipeline metrics.
  • Identify process improvements to increase team productivity and campaign performance.
  • Conduct regular performance reviews and provide constructive feedback to team members. Required Skills & Qualifications
  • Bachelor's degree in Business, Marketing, or a related field.
  • 5+ years of experience in Lead Generation, SDR, Business Development, or Outbound Sales .
  • Minimum 1–2 years of experience leading or mentoring an SDR/Lead Generation team.
  • Strong experience in software services/IT services is mandatory.
  • Hands-on experience with LinkedIn Sales Navigator, Apollo, ZoomInfo, Clay, Lusha, or similar prospecting tools.
  • Experience using CRM platforms such as HubSpot, Salesforce, Zoho CRM, or similar.
  • Strong communication, coaching, and stakeholder management skills.
  • Ability to analyze outreach metrics and improve team performance.
  • Self-driven, target-oriented, and comfortable working in a fast-paced environment. Preferred Qualifications
  • Experience managing outbound campaigns for US, UK, or European markets.
  • Understanding of B2B sales processes and enterprise prospecting.
  • Exposure to AI-powered sales engagement tools is an added advantage. Key Performance Indicators (KPIs)
  • Qualified outbound leads generated.
  • Meetings booked for the sales team.
  • Team productivity and outreach activity.
  • Conversion rates from outreach to qualified opportunities.
  • CRM accuracy and reporting compliance.
  • Achievement of monthly and quarterly lead generation targets. Why Join Us?
  • Opportunity to lead a growing outbound sales function.
  • Collaborative and fast-paced work environment.
  • Exposure to global B2B software services markets.
  • Career growth with ownership and leadership responsibilities.