Delivery Manager (USA & UK Market)

Softmason Technologies India Pvt Ltd is a fast-growing IT company delivering innovative software solutions and digital transformation services. We partner with global clients across the USA and UK to deliver scalable, high-quality technology solutions. Job Summary We are seeking an experienced and strategic Delivery Manager to oversee end-to-end delivery of software projects for USA & UK clients . The ideal candidate will be responsible for ensuring timely, high-quality delivery, managing client relationships, and leading cross-functional teams. Key Responsibilities

• Manage end-to-end project delivery across multiple projects
• Ensure timely delivery, quality standards, and client satisfaction
• Coordinate with development, QA, DevOps, and project teams
• Act as the primary point of contact for USA & UK clients
• Monitor project performance, KPIs, and delivery metrics
• Identify risks and implement mitigation strategies
• Drive process improvements and delivery excellence
• Ensure adherence to Agile / Scrum / Delivery frameworks Required Skills
• Strong experience in delivery management (08–10 years)
• Experience handling USA & UK clients / international projects
• Deep understanding of SDLC and project delivery lifecycle
• Strong leadership, communication, and stakeholder management skills
• Ability to manage multiple teams and projects simultaneously
• Strong problem-solving and decision-making skills Preferred Skills (Good to Have)
• Technical background in software development
• Experience with tools like JIRA, Confluence, MS Project
• Knowledge of cloud technologies (AWS / Azure)
• PMP / Agile / Scrum certifications Eligibility Criteria
• B.Tech / B.E / MCA / MBA or related field
• Experience managing global teams and remote delivery