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IT Consulting
Infosys · Pune, India
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Job Description: We are looking for a skilled and experienced Solution Expert with 6-10 years of experience in implementing, managing, and troubleshooting middleware platforms and enterprise applications. The ideal candidate will be responsible for ensuring the stability, performance, and automation of middleware environments, while serving as the escalation point for complex technical issues. Responsibilities Key Responsibilities: ● Responsible for implementing, configuring, managing and troubleshooting middleware and applications within the scope. ● Single point of contact for the clients seeking technical expertise in the day-to-day operations or application releases or for the major projects impacting the critical applications. ● Troubleshoot and resolve complex middleware and application issues, ensuring minimal downtime and optimal performance. ● Should strive to constantly improve the operational activities for faster delivery or releases, better performance and stability for the applications within the scope. ● Develop and maintain technical documentation, standard operating procedures, and installation guides. ● Participate in incident, change, and problem management processes as per ITIL standards. ● Collaborate with architects, developers, and infrastructure teams to support application deployments and integrations. ● Automate middleware installation, configuration, and operational tasks. ● Vendor management and reporting activities. ● Ability to understand the global integration of applications Technical requirements Required Skills & Qualifications: ● 6–10 years of hands-on experience in Middleware technologies (e.g., WebLogic, WebSphere, JBoss, Apache Tomcat, etc.). ● Knowledge of standard product used by AL: QLIK, SAP BPC, Oracle Applications ● Knowledge in Windows, Linux operating systems. ● Solid understanding of application servers, integration platforms, and enterprise application architecture. ● Experience in troubleshooting performance issues and conducting root cause analysis. ● Knowledge on scripting (e.g., Shell, Python, Ansible) for automation and configuration. ● Excellent problem-solving, documentation, and communication skills. Additional responsibilities Knowledge of cloud technologies (AWS, CGP) Education Bachelor of Engineering