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Technical Service Support Specialist
Cummins Inc. · Hyderabad, Telangana, India
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Job Summary: Provide technical support for less complex service related issues. Key Responsibilities: Serve as technical support resource providing diagnostic support on less complex warranty and non-warranty repair events. Formulate and direct less complex repair plans. Document the results of diagnostic and repair actions in the appropriate database clearly and concisely. Manage the escalation of complex requests to the appropriate level of support. Assists with diagnostic support and escalat…