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Social Media & E-Commerce Coordinator
Chl · Galway, Connacht
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Portwest Retail is a leading Ireland owned retail chain with 4 stores on the Wild Atlantic Way, with stores in Westport, Galway and Killarney. We are an outdoor adventure focused retailer who work with over 50 of some of the best outdoor brands on the market. We are currently looking to recruit for the role of Social Media & E-Commerce Coordinator, in our recently renovated Galway City store. This is a varied role combining social media, content, e-commerce and day to day digital marketing. You will help grow our online presence, engage our community and ensure our e-commerce platforms are up to date, visually appealing and performing effectively. The ideal candidate will have a strong eye for content and brand presentation, understand social media trends and be comfortable working across both creative and administrative tasks. What We Offer
- Company pension
- Competitive salary
- 100% subsidised Health Insurance policy
- Flexible working hours 4/5-day contract
- Increased holidays with length of service
- Cycle to work scheme
- Great staff discount Key Responsibilities
- Manage day to day social media activity across Instagram, Facebook, TikTok and other relevant platforms.
- Create and schedule engaging, on-brand content including posts, reels, stories and short form video
- Monitor comments, message and community engagement
- Work with the wider team to develop campaigns, promotions and seasonal content
- Track social media performance and provide regular reports and insights
- Manage and maintain the day to day running of the e-commerce website
- Add and update products, descriptions, images, pricing and promotional information
- Monitor website performance, sales and conversion metrics
- Identify opportunities to improve the customer journey and online sales
- Assist with photography and video content for social media and the website
- Help coordinate product launches, campaigns, collaborations and promotional activity
- Support email marketing and other digital marketing activity
- Assist with general marketing and administrative tasks as required Experience & Skills
- Previous experience in social media, digital marketing, e-commerce or a similar role
- Strong understanding of Instagram and other major social platforms
- Experience creating and scheduling social media content
- A small portfolio of previous social media work is essential
- Excellent written & communication skills
- Good organisational and time management skills
- Experience working within a retail, fashion, beauty, lifestyle or consumer facing brand
- Photography/video or basic video editing skills