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Bank NHS Administrator
Nuffieldhealth · Brighton
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NHS Administrator Brighton Hospital | Administration | Bank | Part Time £13.10 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As an NHS Administrator , you’ll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual. As our NHS Administrator you will:
- Act as the primary contact for the NHS England contracts
- Ensure KPIs are met each quarter and communicate with NHS England on any queries or concerns raised with regard to this
- Proactively manage and track the progress of all referrals to ensure each stage of the pathway is fully planned and booked
- Effectively work with key stakeholders to ensure waiting time targets are achieved in order to ensure KPIs are met
- Responsible for all NHS reports via the data landing portal, adhoc requests and data analysis To succeed as a NHS Administrator, you will need:
- Experience working within an administrative role
- Good IT and keyboard skills, Intermediate knowledge of databases and excel
- Excellent communication and interpersonal skills, both written and verbal
- Takes ownership and prioritises tasks to ensure deadlines are met
- Effectively liaise with key stakeholders within Nuffield and NHS to ensure contract milestones are achieved and the contracts are run to maximum potential.
- Knowledge of NHS service including pathway care
- Previous experience working within a hospital / healthcare environment