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ServiceNow ITSM Business Analyst

Zorba Consulting India · India

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We are looking for an experienced ServiceNow ITSM Business Analyst with strong expertise in ITSM processes, business requirement analysis, stakeholder management, and ServiceNow implementations/enhancements. The ideal candidate will act as a bridge between business stakeholders and ServiceNow technical teams, translating business requirements into functional specifications, user stories, process flows, and actionable solutions. The candidate should have strong knowledge of ITIL processes and ha…