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Customer Service Representative (Chat Support)
Artech Infosystems Private Limited · Hyderabad, Telangana, India
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Candidate Requirements : We are looking for a customer-focused Customer Service Representative (Chat Support) to deliver high-quality support through digital chat platforms. Key Responsibilities Handle inbound customer interactions via chat with professionalism and empathy. Understand customer issues and provide accurate and timely resolutions. Maintain quality, productivity, and customer satisfaction metrics (CSAT/NPS). Document chat interactions clearly and accurately in internal systems. Req…