Sales team leader

Lead and mentor Sales Executives to achieve monthly and quarterly booking and revenue targets. Drive lead conversion, follow-ups, closures, and overall sales performance. Monitor daily sales activities, pipeline movement, lead ageing, and closures. Manage inbound and outbound leads with timely and effective follow-ups. Set individual and team KPIs and regularly track performance. Conduct coaching, training, call audits, and performance reviews. Analyze sales funnel and conversion data to identify gaps and improve performance. Collaborate with Marketing to improve lead quality, allocation, and campaign performance. Coordinate with Operations for a smooth booking and customer onboarding experience. Ensure accurate CRM usage, pipeline management, and timely reporting. Support the team in closing high-value and complex deals. Handle customer and internal escalations to protect sales closures. Identify underperforming team members and implement Performance Improvement Plans. Improve sales scripts, follow-up strategies, processes, and workflows to increase conversion and revenue.