Head of Product and Engineering - Director

Director (C15)

• Head of Product and Engineering Location: Pune (Hybrid) Line of Business: Compliance Technology / Enterprise Technology About the Role Are you a product engineering leader who excels at driving massive platform consolidations, leading high-performing global teams, and solving complex distributed systems challenges? Do you believe in solving complex problem through technology simplification and modernisation? At Citi, we are executing a bold, multi-year technology modernisation strategy. A critical pillar of this transformation is the unification of our global compliance enterprise workflow and case management systems. As the Head of Product and Engineering , you will be the strategic engineering leader and product visionary responsible for driving the consolidation, modernisation, and scaling of our global compliance case management platforms. In this dual-hatted role, you will: Lead Global Case Management & Workflow Platforms: Direct a globally distributed engineering organisation tasked with building and scaling our unified, high-throughput enterprise workflow and decisioning platforms. Serve as the India Site Lead: Act as the senior technology executive for our regional engineering hub in India, driving talent strategy, engineering culture, and operational excellence across the site. This is a high-visibility, executive-level role reporting directly to the Managing Director, Global Head of Product and Engineering. Key Responsibilities 1. Technical Strategy ,Platform Unification and Product Management
• Drive Platform Consolidation: Define and execute the technical strategy to consolidate disparate legacy workflow and case management systems into a single, modern, global platform.
• Architectural Modernization: Lead the transition of core platforms to a cloud-native, microservices-based, and event-driven architecture capable of processing millions of complex events daily with sub-second latency.
• AI & Automation Integration: Partner with AI/ML research teams to embed intelligent routing, automated document processing, and machine learning-driven decision support systems into the core workflow engine.
• Technical Governance: Establish and enforce robust architectural standards, API designs, and data schemas that ensure long-term platform extensibility and maintainability.
• Product leadership: Thought leader and ability to wear the product hat. Ability to drive strategic product decision along with key stakeholders 2. Global Engineering Leadership & Execution
• Manage Globally Distributed Teams: Lead, inspire, and scale a multi-disciplinary engineering organization(75+)
• Foster Engineering Excellence: Establish rigorous standards for code quality, automated testing, CI/CD pipelines, and comprehensive observability (monitoring, tracing, logging) to ensure 99.999% platform availability.
• Operational & Financial Management: Oversee financial planning, resource allocation, vendor management, and operational budgets for your global engineering organisation.
• Cross-Functional Collaboration: Partner closely with Product Management, Operations, Risk, and senior business executives to align engineering roadmaps with business outcomes. 3. India Site Leadership
• Site Strategy & Growth: Act as the senior executive and site lead for the regional engineering hub in India. Drive local talent acquisition, retention, and career development programs.
• Culture & Collaboration: Build a vibrant, inclusive, and high-performance engineering culture that mirrors the best practices of top-tier product technology companies.
• Local Governance: Ensure compliance with local regulations, operational standards, and corporate policies. Our Target Tech Stack & Architecture We are actively migrating our platforms to a modern, cloud-native stack:
• Backend & Microservices: Go, Java (Spring Boot), Python, gRPC, REST APIs
• Frontend & Workflows: React, Angular, TypeScript, Modern BPMN/Workflow Engines (e.g., Temporal, Camunda, Flowable)
• Data & Event Streaming: Apache Kafka, Apache Spark, PostgreSQL, MongoDB, Elasticsearch
• Cloud & Infrastructure: Red Hat OpenShift, Kubernetes, AWS, Service Mesh (Istio)
• AI/ML & Analytics: Multi-LLM integrations via secure internal gateways, Vector Databases, Python-based ML pipelines What We’re Looking For (Qualifications) Basic Qualifications:
• Experience: 15+ years of professional software engineering experience, with 5+ years in an engineering leadership role (Director, Senior Engineering Manager, or equivalent) at Product-Engineering first setup
• Platform Unification: Proven track record of successfully leading large-scale platform consolidations, legacy migrations, or enterprise-wide system unifications.
• Distributed Systems: Deep expertise in designing and operating high-availability, low-latency, and highly secure distributed systems at massive scale.
• Global Leadership: Experience managing globally distributed engineering teams of 80+ engineers, including direct management of engineering managers and principal architects.
• Site Leadership: Proven experience leading a regional engineering site or hub, with a strong track record of building local talent pipelines and fostering a strong engineering culture. Preferred Qualifications:
• Domain Knowledge: Experience in compliance, sanctions, transaction risk, anti-money laundering (AML), fraud detection, or high-scale transactional risk systems is highly desirable but not mandatory. We value core engineering leadership and platform-building capabilities above specific domain experience.
• Workflow & BPMN Expertise: Familiarity with modern workflow orchestration engines (e.g., Temporal, Camunda) and complex state-machine design.
• Education: Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field. Why Join Citi?
• Unprecedented Scale & Impact: We secure and facilitate the global financial system. The platforms you unify will protect trillions of dollars in daily transactions from financial crime and regulatory risk.
• True Autonomy: You will have the mandate, budget, and executive backing to make critical architectural and organizational decisions to achieve our platform unification goals.
• Modern Developer Ecosystem: Leverage Citi's state-of-the-art internal developer platforms, including our secure GenAI gateway and modern serverless application frameworks, to accelerate delivery. And many more reasons… ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.