Program Coordinator

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: Type of Position: Management, Supervisory Workstudy Position: No Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas at Little Rock The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180 . For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180 . Department: Legal Clinic Managing Attorney Department's Website: Summary of Job Duties: This Program Coordinator with the UA Little Rock Bowen School of Law operates a Legal Clinic, which is a law firm within the law school that provides legal services to low-income Arkansans. The Legal Clinic is staffed by supervising attorneys, and the attorneys work with law students to provide services to clients. The Clinic offers representation in several areas, including family law, tax law, consumer protection, veterans’ benefits, mediation of various types of legal disputes, and advice to small businesses and entrepreneurs. The Program Coordinator is a 12-Month, full-time position that provides administrative support to clinical faculty and programs as assigned by the Associate Dean for Experiential Learning and Clinical Programs and by the Clinic Managing Attorney. The purpose of this position is to provide administrative support in the day-to-day operations of a busy law office held within a University setting as well as execute the vision and direction of the Law School Dean and the Law School Associate Dean for Experiential Learning and Clinical Programs. This position is governed by state and federal laws and agency/institution policy. Qualifications: Required Education and/or Experience:

• The formal education equivalent of a bachelor's degree;
• Two years of experience in business office practices or program administration;
• Other job-related education or experience may be substituted for all or parts of these basic requirements. Preferred Education and/or Experience:
• Prior work experience as an administrative assistant in a law office;
• Ability to use law office case-management systems;
• Qualifications necessary to become certified as a Notary Public. Job Duties and Responsibilities:
• Assist the Clinic’s supervising attorneys with their clients and teaching responsibilities;
• Prepare correspondence and legal documents;
• Create and maintain client and case files using case-management software;
• Use case management software to screen new clients for potential conflicts of interest;
• Prepare and process travel and reimbursement documents for Clinic supervising attorneys and students;
• Prepare check requests for Clinic supervising attorneys;
• Prepare applications for students to represent clients under the Arkansas student practice rule;
• Prepare and mail regular and certified mail;
• Order office supplies, as needed;
• Answer clinic telephones, route calls, take messages, check clients in for meetings with supervising attorneys and students;
• Respond to members of the public who come to the Clinic with walk-in inquiries about legal questions;
• Compile data and prepares reports from Clio case-management system to document numbers of clients served, cases handled, and students enrolled;
• Perform monthly reconciliation of clinic's litigation account and IOLTA account;
• Compile documentation and prepares monthly report for law school budget director on reconciliation of clinic bank accounts;
• Notarize documents;
• Assist with the student application and enrollment processes for all clinic, externship, and practicum courses;
• Assist in maintaining budget spreadsheets and tracking expenditures for clinical programs;
• Handle other duties as assigned by the Associate Dean for Experiential Learning and Clinical Programs and the Clinic Managing Attorney;
• Attend applicable trainings to keep up-to-date and improve job performance. Knowledge, Skills, and Abilities:
• Knowledge of state, federal, and university rules, regulations, and procedures;
• Assist in maintaining Clinic office policies and procedures;
• Ability to work collaboratively and independently with common goals as part of a team;
• Ability and willingness to take the initiative in learning and integrating knowledge of office procedures;
• Ability to use Google mail (gmail) and Google docs;
• Ability to use Clio Legal Practice Management software;
• Knowledge of office-management practices;
• Excellent interpersonal communication skills and the ability to conduct all interactions with the public with the utmost civility, professionalism, and empathy;
• Excellent customer service skills;
• Excellent written and oral communication skills.
• Ability to maintain the confidentiality of client and case information;
• Ability to compile statistics into reports;
• Ability to work in a diverse and dynamic environment;
• Ability to use Microsoft Office suite programs, including Word, Excel, and PowerPoint;
• Ability to demonstrate patience and accuracy in resolving client, student, faculty, and staff concerns. Additional Information: Salary Information: $45,000 Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Shanna Fitzgerald, Director of Finance, [email protected] All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check, Financial Credit Check, Sex Offender Registry The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry ( MVR ) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall no