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Relationship Banker
Central State Bank · Alabaster, AL
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Description We are seeking a dedicated and customer-focused Relationship Banker to join our retail team. This role offers an excellent opportunity to provide exceptional service to our customers while developing a comprehensive understanding of banking operations. If you are detail-oriented, personable, and eager to grow within the banking industry, we encourage you to apply. Key Responsibilities:
- Process a variety of banking transactions including deposits, withdrawals, transfers, and loan payments accurately and efficiently
- Assist customers with account inquiries, product information, and financial services
- Open new customer accounts
- Identify customer needs and recommend appropriate banking products and services
- Maintain knowledge of banking policies, procedures, and compliance regulations
- Balance cash drawer daily and ensure all transactions are properly recorded
- Promote and cross-sell bank products to enhance customer relationships
- Ensure a high level of customer satisfaction through professional and friendly service
- Adhere to security and confidentiality policies to protect customer information Joining our team means becoming part of a dynamic organization committed to growth, innovation, and community service. We offer ongoing training, career development opportunities, and a supportive work environment where your contributions are valued. Requirements
- High school diploma or equivalent; additional banking or financial certifications are a plus
- Previous experience in banking, retail, or customer service preferred
- Strong interpersonal and communication skills
- Attention to detail and accuracy in handling transactions
- Ability to work efficiently in a fast-paced environment
- Basic computer skills and familiarity with banking software
- Professional appearance and demeanor
- Ability to handle sensitive information with discretion