Business Architecture, Distribution (Sales and Service)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca. Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Remote Benefits to joining Allstate

• Flexible Work Arrangements.
• Employee discounts (15% on auto and property insurance, plus many other products and services).
• Good Office program (receive up to $400 back after purchasing office equipment).
• Student Loan Payment Matching Program for Government Student loans.
• Comprehensive Retirement Savings Program with employer matched contributions.
• Annual Wellness allowance to support employees with improving health and wellbeing.
• Personal days.
• Tuition Reimbursement.
• Working within the community and giving back. Job description: In this role, you’ll shape the future of how we solve complex challenges by developing bold, strategic solutions that align business goals, technology, and user experience. You will be the key bridge between business and technology stakeholders to both uncover and drive the change forward. You'll dive deep to identify opportunities, influence direction, and lead the journey from vision to execution on behalf of the business — all while collaborating with cross-functional teams who share your passion for innovation. If you’re energized by strategic problem-solving, cross-functional collaboration, challenging ways of thinking and making a tangible impact, this is your opportunity to lead from the front. Accountabilities:
• Understand and analyze current business processes for the sales and service teams
• Lead pre-discovery sessions to identify and define business problems, root causes and potential solutions
• Collaborate with stakeholders to articulate a lean hypothesis with clear business outcomes
• Use data to drive decision making and prioritization of initiatives
• Translate ideas into functional outcomes by guiding user story
• Guide the implementation of the initiative, collaborating with stakeholders to align business strategies with technology solutions, working with digital product managers to ensure integration between capabilities within platforms.
• Work closely with the business readiness team to identify change impacts, ensure best practices are updated, training is in place and appropriate internal and external communications
• Ensure execution of initiatives, proactively engaging with stakeholder groups to collect insights and feedback
• Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy and iterations
• Engage in discovery/test and learn activities to quickly validate assumptions and capability of solution to achieve business results.
• Monitor and evaluate the effectiveness of solutions and reporting on benefit realization
• Gather and act on user feedback to validate assumptions and refine solutions Support iterative development and scaling of capabilities
• Analyze data to confirm hypothesized value is being realized
• Monthly reporting Qualifications:
• 3-5 years of experience in the insurance industry
• Proven experience in business analysis, business architecture or solution design
• Demonstrated experience in process optimization and digital transformation
• Strong digital mindset with experience adopting and championing tech-enabled solutions
• Curiosity to ask the right questions and uncover root causes of business challenges
• Strong communication, facilitation and stakeholder engagement skills
• Strategic thinker focused on designing future-state processes
• Excellent communication skills to clearly explain changes and impacts to varied audiences
• Strong data literacy, including data collection, analysis, and KPI measurement
• Proficiency with tools such as Mural, Agility, PowerPoint, and Tableau
• Familiarity with business architecture frameworks is desirable Bonus Qualifications:
• Broker Experience is an asset
• Certifications in Business Architecture, Business Analysis or Project Management are nice to have If you are applying for a position open to candidates across Canada, unless otherwise indicated, strong English communication skills are required, as the role involves regular interaction with clients, advisors, or employees across the country. Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs. #LI-GL1 À propos d’Allstate : Allstate du Canada, compagnie d’assurance est un chef de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pendant neuf années de suite. Allstate du Canada tient à contribuer au mieux-être des communautés dans lesquelles elle exerce ses activités au moyen de partenariats avec des organismes caritatifs et de programmes misant sur la générosité de ses employés. Pour en savoir plus, visitez le www.allstate.ca. Pour connaître nos conseils en matière de sécurité, consultez le blogue Allstate Assurance au blogue.allstate.ca. À Allstate, nous avons conscience que la qualité de nos produits découle directement du niveau de satisfaction du personnel à l’égard de l’entreprise. C’est pourquoi nous misons sur le maintien d’une culture où les employés se sentent valorisés et où ils peuvent poursuivre une carrière passionnante. Notre proposition de valeur aux employés permet ainsi de s’épanouir de façon unique. Désignation du rôle : télétravail Les avantages offerts par Allstate
• La flexibilité des modalités de travail;
• Des rabais d’employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);
• Le programme Bureau en bonnes mains (jusqu’à 400 $ sont octroyés pour se procurer de l’équipement de bureau nécessaire à domicile);
• Un programme de paiement de contrepartie pour le remboursement des prêts étudiants aux programmes gouvernementaux;
• Un régime d’épargne-retraite complet prévoyant des cotisations de contrepartie de l’employeur;
• Une allocation annuelle couvrant des dépenses effectuées pour améliorer sa santé et son bien-être;
• Des congés personnels;
• Le remboursement de droits de scolarité;
• Une implication dans la vie communautaire. Description du poste : Le ou la titulaire de ce poste façonnera l’avenir de la résolution de défis complexes dans l’entreprise en élaborant des solutions audacieuses et stratégiques t