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Associate Director- Digital Transformation & GenAI/LLM (Contact Center)
Winning Edge · Mumbai, Maharashtra, India
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The Role: As an Associate Director of Innovation, you will be responsible for leading a team of consultants across multiple verticals who are responsible for building and executing transformation roadmap for clients in customer service domain. *This role is open for Pune and Mumbai location Essential Job Elements: * Manage day-to-day execution of various cross-functional transformation initiatives and drive milestones to realization. * Provide communication to key stakeholder, including but no…