Field Commercial Door & Loading Dock Technician

Lead Field Technician

• Commercial Door & Loading Dock Location: Clinton Township, MI Compensation: $35/hr + overtime / double time | Strong potential to earn $100K+ per year OTE!!!! Schedule: Monday–Friday | Typically 6:00 AM start | 40-hour minimum, averaging 45–50 hours/week Position Type: Full-Time | W2 Travel: Primarily local/Metro Detroit About the Opportunity We are seeking an experienced Lead Technician to join a growing team in Clinton Township, MI. This is a hands-on field position supporting commercial overhead doors and loading dock equipment across new construction, service, repair, and installation projects. You’ll spend approximately 95% of your time in the field , working directly with customers and taking ownership of jobs from start to finish. This is a great opportunity for an experienced door and dock technician who enjoys variety, independence, and being part of a family-owned company rather than a large corporate environment . What You’ll Do
• Lead and perform installation, service, repair, and troubleshooting of commercial overhead doors and loading dock equipment
• Work on both new construction projects and aftermarket/service calls
• Report to the shop, review the day’s jobs, and load the necessary materials into your company vehicle
• Measure openings, understand product requirements, and ensure proper installation
• Diagnose equipment issues and determine appropriate repairs
• Communicate directly with customers in the field
• Complete job documentation, photos, and service information using an iPad
• Maintain a clean, organized work truck and shop environment
• Work independently while also collaborating with other technicians and installers
• Provide clear documentation of service findings and completed work What We’re Looking For
• Hands-on experience installing/repairing overhead doors and/or loading dock equipment
• Installation, service, repair, and troubleshooting experience
• Residential or commercial door experience will be considered
• Strong mechanical aptitude and problem-solving ability
• Comfortable working independently in the field
• Tech-savvy and comfortable using an iPad, smartphone, email, and basic computer systems
• Valid, clean driver’s license
• Must be able to successfully pass a background check and drug screening, including THC
• High school diploma or equivalent Schedule & On-Call This is primarily a Monday–Friday position , with most days starting around 6:00 AM . End times vary depending on the workload and projects, with technicians generally working around 45–50 hours per week . The Lead Technician will also participate in a rotating on-call schedule approximately once every 6 weeks .
• Receives an on-call bonus for the assigned on-call week
• When called in, technicians are paid double time
• Typically only about one call during an on-call week
• During very cold weather, there may occasionally be 2–3 calls
• The on-call rotation is shared among the team, so you are not on call every week Compensation & Benefits Overview • $25–$35/hr DOE
• potential to earn $100K+ per year OTE!!!!
• Overtime paid at 1.5x after 40 hours
• Double time on Sundays and qualifying on-call call-ins • $50 on-call bonus
• Company vehicle and gas card • $600 car allowance
• Travel expenses and hotel/housing covered when applicable
• Daily food per diem for qualifying travel
• Health, dental, and vision insurance • $0 employee out-of-pocket cost for the health plan
• Company reimbursement of eligible medical deductible expenses
• 401(k) with company match
• PTO:
• 1 week PTO after 90 days
• 2 weeks PTO after 2 years
• 3 weeks PTO after 5 years
• 6 major paid holidays Why Join This Team
• Join a family-owned company with a relaxed, family-oriented atmosphere
• Spend the vast majority of your time working locally rather than traveling long-term
• Take ownership of projects instead of being stuck behind a desk
• Work on a variety of new construction and service projects
• Earn additional income through overtime, Sundays, and on-call opportunities
• Have access to a company vehicle and the tools needed to get the job done
• Potential to grow into Service Manager, Installation Manager, or other leadership opportunities
• Work with a team that values hard work, respect, accountability, and getting problems solved If you have strong overhead door/loading dock experience and are looking for a hands-on opportunity with a family-owned company, we’d love to hear from you.