Agile Delivery Lead (Scrum Master / Release Train Engineer)

Agile Delivery Lead (Scrum Master / Release Train Engineer) Position Purpose As an Agile Delivery Lead, you will enable effective software delivery across multiple Agile teams supporting the Genius Enterprise POS platform. You will serve as a servant leader, delivery facilitator, and agile coach responsible for improving delivery predictability, organizational agility, transparency, alignment , and execution effectiveness across Product and Engineering. Depending on business needs, you may directly support one or more Agile teams as a Scrum Master while also facilitating planning, dependency management, delivery governance, risk management, and continuous improvement activities across a broader portfolio of teams. Responsibilities

• Facilitate coordination across multiple Agile teams, product pods, and delivery stakeholders.
• Identify , communicate, and help resolve delivery risks, dependencies, and impediments.
• Drive transparency through delivery metrics, health reporting, and executive-ready status communication.
• Support planning activities and help align team execution with evolving business priorities.
• Partner with Product, Engineering, Architecture, and Delivery stakeholders to improve execution effectiveness and organizational alignment.
• Coach teams in Agile, Lean, Scrum, and Kanban practices.
• Promote continuous improvement through retrospectives, metrics analysis, and delivery coaching.
• Help teams establish sustainable delivery practices appropriate to their level of Agile maturity.
• Serve as Scrum Master for one or more Agile teams as needed.
• Facilitate Agile ceremonies including planning, refinement, retrospectives, and daily coordination activities.
• Partner with Product Owners and Engineering Leads to improve backlog readiness, delivery predictability, and customer outcomes. Skills
• Strong understanding of Agile delivery principles and practices.
• Ability to facilitate productive discussions across technical, business, and leadership stakeholders.
• Strong servant leadership mindset with the ability to coach individuals and teams toward improved delivery outcomes.
• Ability to adapt delivery approaches based on team maturity and business needs.
• Ability to identify , manage, and communicate risks, dependencies, and impediments.
• Strong organizational, planning, and stakeholder management skills.
• Ability to analyze delivery metrics and identify opportunities to improve transparency, predictability, and execution effectiveness.
• Ability to balance changing priorities within a fast-paced delivery environment.
• Ability to influence without direct authority.
• Excellent verbal, written, and presentation skills, including communication with executives and senior leaders.
• Solid technical foundation with the ability to quickly learn and understand applications and infrastructure .
• Ability to work effectively under pressur e. Education/Certification
• Bachelor's degree in Business , Information Technology, Computer Science, Engineering, or related field; or equivalent combination of education and practical experience.
• Relevant Agile, Lean, Product Delivery, Project Management, or Technology certifications may be considered in lieu of portions of formal education requirements. Experience Required
• 3+ years of experience serving as a Scrum Master, Agile Delivery Lead, Release Train Engineer, Project Manager, Agile Coach, Product Owner, or related delivery role.
• Experience supporting Agile delivery teams in software development organizations.
• Experience facilitating team and cross-functional planning activities.
• Experience identifying , communicating, and helping resolve delivery risks, dependencies, and impediments.
• Experience working with Product, Engineering, and business stakeholders to improve delivery outcomes.
• Experience using Agile delivery tools such as Jira and Confluence.
• Experience applying Agile, Lean, Scrum, Kanban, SAFe , or similar delivery frameworks in a practical business environment.
• Experience creating and communicating delivery metrics, status reporting, and executive-level updates. Preferred Experience
• Experience supporting delivery across multiple Agile teams or product areas.
• Experience facilitating cross-team planning, dependency management, or portfolio-level coordination activities.
• Experience coaching teams with varying levels of Agile maturity.
• Experience operating within large-scale enterprise software delivery environments.
• Experience supporting organizations that utilize Scrum, Kanban, Lean, SAFe , or hybrid delivery models.
• Experience working in payment processing, point-of-sale (POS), restaurant technology, retail technology, or other transaction-intensive environments.
• Experience supporting organizations undergoing Agile transformation or process standardization initiatives.
• Experience presenting delivery insights, risks, and recommendations to Director, VP, or Executive-level stakeholders.