Key Account Specialist (Dermatological Skincare) - Pharmacy Chains KSA

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make

• working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Key Responsibilities
• National Key Account Management: Manage and develop strategic relationships with assigned pharmacy key accounts across KSA, ensuring alignment on business objectives and identifying opportunities for sustainable growth.
• Customer Relationship Management: Build and strengthen strategic relationships with key decision-makers, particularly category managers and stakeholders within the beauty and derma categories, leveraging strong knowledge of the Saudi pharmacy-chain landscape.
• Sales & Business Growth: Deliver sales objectives by developing and executing account plans that strengthen business performance and expand the portfolio across assigned customers.
• Joint Business Planning: Develop account-specific Joint Business Plans (JBPs), including sales objectives, promotional calendars, trade activities, visibility initiatives, and growth opportunities.
• Commercial Management & Negotiation: Lead customer negotiations and effectively manage key commercial elements including rebates, promotions, marketing activities, trade investments, and commercial terms to drive sustainable and profitable growth.
• Portfolio Management: Drive the performance, distribution, and visibility of the full portfolio across assigned pharmacy chains.
• In-store Execution: Partner closely with the pharmacy field team to drive product availability, visibility, recommendation, merchandising standards, and promotional execution across assigned accounts.
• Business Analysis & Performance Monitoring: Analyze account performance, sell-in/sell-out, stock levels, promotional effectiveness, and other commercial KPIs to identify opportunities, risks, and corrective actions.
• Forecasting & Demand Planning: Provide accurate account-level forecasts and collaborate with internal teams to ensure appropriate stock availability and support customer demand.
• Account Strategy: Develop clear account strategies and actionable growth plans supported by strong stakeholder mapping and a deep understanding of each customer's business.
• Cross-functional Collaboration: Partner closely with Sales, Marketing, Supply Chain, Finance, and field teams to ensure effective execution and a unified “One Galderma” approach toward customers.
• Market & Competitor Intelligence: Monitor competitor activity, customer dynamics, category trends, and developments within the Saudi pharmacy market to identify new opportunities and potential business risks.
• Business Reviews & Reporting: Prepare regular account reviews and management presentations, translating business data into clear insights and recommendations using Excel and PowerPoint.
• Travel & Customer Engagement: Regularly visit assigned pharmacy-chain customers across Saudi Arabia, with travel required based on customer and business needs.
• Ensure full compliance with Galderma's legal, ethical, and compliance standards, as well as applicable local laws, regulations, and internal policies. What We're Looking For
• Saudi national.
• Bachelor’s degree in Pharmacy, Science, Business, or a related discipline.
• Strong experience managing pharmacy-chain/key accounts in Saudi Arabia.
• Established relationships with pharmacy-chain stakeholders and category managers, ideally within beauty, skincare, derma, consumer health, or related categories.
• Proven track record of achieving sales targets, with strong commercial experience across negotiations, promotions, trade investments, commercial terms, and Joint Business Planning.
• Strong communication, influencing, negotiation, and analytical skills, with the ability to translate account data into business opportunities.
• Proficiency in Excel and PowerPoint, with the ability to collaborate effectively across sales, marketing, supply chain, finance, and field teams.
• Based in Riyadh and comfortable with regular travel across Saudi Arabia. Our people make a difference At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.