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EUC Hands & Fleet Support Engineer (L1/L2)
eJAmerica · Mumbai, Maharashtra, India
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Salary range
- Junior Mid Job Description: Provide L1/L2 support for desktops, laptops, and peripherals Perform hardware installation, replacement, and basic troubleshooting Manage device lifecycle (allocation, tracking, refresh, decommission) Support OS (Windows/Mac), software installation, and patching Handle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP) Use tools like Intune/SCCM for device management Manage tickets and ensure SLA compliance Support onboarding/offboarding and user setup M…