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Delivery Operations Specialist ( Remote US)
Smiledigitalhealth · Remote US
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Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth . We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday! Apply today and find plenty of reasons to SMILE! This position is responsible for the operational management and coordination of assigned customer projects. Working from the TAM-owned delivery plan and forecast, the Delivery Operations Specialist maintains project plans, financial forecasts, schedules, resource forecasts, risks, deliverables, and reporting throughout the project lifecycle. Working alongside Technical Account Managers and Agile Leads, the Specialist drives project controls, governance, financial accuracy, data integrity, and delivery predictability. This delivery operations specialist needs a passion for project management and customer delivery to develop expertise in project execution, financial management, customer engagement, governance, and operational leadership.