Sales Development Specialist

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description

Position Summary

This role is a strategic opportunity identifier and developer. The core mission is to identify and qualify high-potential prospects through professional and strategic customer engagement. Converting initial interest into qualified opportunities and laying a solid foundation for our long term business. KEY RESPONSIBILITIES:

• Enhance market visibility through proactively engaging potential customers based on multi-channel approach, including cold calls, door-to-door visits, personalized emails, and social media.
• Respond to and follow up on inbound leads in a timely manner and deeply understand prospect's business needs, struggles, budget, and decision-making process.
• Schedule in-depth meetings to dig out our participation opportunity and go with sample evaluation to drive technical win.
• Convert technical win into commercial win through opportunity follow-up and both internal and external collaboration to achieve business goals.
• Maintain accurate and up-to-date records of all customer interactions in system (SFDC, Molecule 360, etc.)
• Track important metrics and continuously refine approach based on data-driven insights. QUALIFICATIONS:
• Bachelor/Master's degree or equivalent. 3-5 years of commercial experience in Bioprocessing industry. Previous experience in a related role such as sales development or technical sales.
• A goal-oriented mindset and a hunger for success; intrinsically motivated to meet and exceed targets.
• Exceptional communication skills, both verbal and written, with the ability to convey information clearly and persuasively.
• Strong resilience and mental fortitude; see rejection as a learning opportunity rather than a setback.
• Highly self-disciplined and process-oriented, can manage time effectively and execute daily tasks with consistency.
• High coachability, a strong sense of curiosity, and a love for learning new things.