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Office Administrator
RAS Logistics Inc · Buffalo, NY
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Description R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff. Position Summary: The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements. (Logistics Dispatch Office Administration Preferred) Key Responsibilities:
- Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
- Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
- Communicate proactively with customers regarding delivery status, delays, or special instructions.
- Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
- Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
- Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
- Address and resolve operational issues quickly to minimize disruptions.
- Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
- Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
- Prepare and submit operational reports to management as required. Requirements Qualifications :
- High school diploma or equivalent
- Previous experience in dispatch, logistics, or transportation administration required.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and problem-solving abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Knowledge of DOT regulations and transportation compliance is a plus. Work Environment:
- Office-based role with frequent communication with drivers, customers, and warehouse staff.
- May require occasional overtime or weekend work to meet operational needs. Physical Requirements:
- Ability to sit and work at a computer for extended periods.
- Light lifting of office materials and supplies may be required. Office Administrator benefits include the following.
- Excellent base wage
- Insurance available 1st of month after 30 days; Retirement plan available 1st of month after 90 days; Retirement match provided after 1 year
- Affordable Medical, Dental and Vision Insurance.
- Company provided life insurance and additional voluntary life insurance available.
- Company provided short- and long-term disability.
- Excellent 401k match of 100% on first 3% then 50% on next 2% R.A.S. Logistics is proud to be an Equal Opportunity employer.