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Product Manager - Acquisition Services

Contfinco · Wilmington, Delaware

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Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking an experienced Product Manager to lead credit card acquisition and decisioning initiatives and manage a dedicated Agile product team. This role will partner closely with Marketing and Credit Risk as core business stakeholders, along with Data Science and Technology teams, to launch new credit card products, execute acquisition strategies, and enhance underwriting and decisioning capabilities. The Product Manager will bring together strong card product expertise, people leadership, and Agile delivery experience to drive business priorities from strategy through execution. Essential Functions:

  • Own the product vision, roadmap, backlog, and priorities for credit card acquisition and decisioning capabilities
  • Lead the Product/Scrum team, partnering with BSA, Development, QA, and Engineering to drive successful delivery
  • Partner with Marketing on new credit card products and acquisition strategies, including Direct Mail, pre-screen/pre-qualified, internet, and digital campaigns
  • Partner with Credit Risk on underwriting strategies, credit policies, eligibility criteria, and decisioning requirements
  • Collaborating with Data Science on risk models, response models, segmentation, targeting, and decision strategies
  • Drive enhancements to underwriting, rules engine, and decisioning platforms
  • Translate Marketing and Credit Risk strategies into product capabilities and technology priorities
  • Drive backlog refinement, sprint planning, release planning, and product readiness
  • Maintain a prioritized, development-ready backlog and manage cross-team dependencies and delivery risks
  • Communicate roadmap, priorities, delivery status, risks, and key decisions to business and technology stakeholders. The ideal candidate will have the following:
  • 5+ years of Product Management or Product Owner experience in credit cards, fintech, or financial services
  • Demonstrated experience managing and leading cross-functional product or technology teams
  • Experience partnering with both Marketing and Credit Risk teams
  • Strong understanding of credit card underwriting, credit risk, decisioning and acquisition campaigns
  • Experience leading an Agile Product/Scrum team and coordinating BSA, Development, and QA.
  • Strong experience with product roadmaps, backlog prioritization, sprint planning, and releases
  • Experience with credit bureau integrations (Experian, TransUnion, Equifax)
  • Working knowledge of SQL with the ability to analyze data, validate business outcomes, and support product and decisioning performance analysis.
  • Familiarity with APIs, system integrations, Azure DevOps, JIRA, or Confluence
  • Strong analytical, problem-solving, stakeholder management, and communication skills Why Continental Finance? Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID